Scale seamlessly as your companys needs grow zultys mx series of ip phone systems seamlessly scale up to meet a companys growing communications needs, often without ever requiring any additional hardware. Features can be easily added or removed as your business needs change. Zac incorporates all the interoffice communication featurespresence status, secure group chat, web conference, drag and drop call operationsinto an easy to use collaboration tool. Oneclick to call start receive and control calls via mouse, keyboard or telephone builtin softphone mxconnect lets you make any phone your business phone, and maintain call control through mxie find mefollow. Users can download the upgrade from zultys resource center free of charge for systems covered by a current extended warranty or software subscription, the company said. Like all zultys phones, the zip 36g utilizes the session initiation protocol sip open standard and is managed from the zultys mx administrator application for rapid. It is one of those products that become an integral part of your daily work. The two systems are ideal for various business sizes including small business, medium and large business. Good morning, i am constantly seeing malwarebytes blocking this i. If you are an authorized reseller and looking for sales and marketing. Its corporate headquarters is in sunnyvale, california. Mxconnect lets you designate any phone as your business phone a sip phone, an analog phone, or even a mobile phone or home office phone, and twinning lets you easily switch between one phone and the other. Easy to understand, with builtin help menus, the mxie is designed to make it easy to access the amazing features of the zultys system.
Every office employee here uses it every day a great indicator of mxie. How to do the first time install and configuration of the mxie desktop application for windows and macintosh computers. Download the installer from the web page of your mx which is provided by your system administrator. Mobility integrate smart phones with zultys mobile communicator app, enabling mobile workers to access the same features of the office. Mxie is an application offered by the software company zultys, inc frequently, people try to remove it. You can expand to meet your needs by upgrading user licenses up to the service capacity of an ip phone system, or you can deploy additional mx systems. Apr 11, 2011 this is an extended version of how to use features in the zultys mxie client. Being able to deploy either a cloud solution, premise solution or a hybrid is. Company representatives utilize the award winning mxie unified communication client to easily answer and process web chat requests the.
Zultys not only provides its own line of high quality sip desktop and wireless phones, but also supports a growing range of 3rd party phones and services. When we switched over to the zultys ip pbx failover system, all of the zultys phones and mxie s were working immediately through the mx at the data center. Mx unified communications solution release zultys news. The intuitive, mxie media exchange interface for end users is a desktop client application that integrates and manages all of your. This section covers first time setup, binding, presence status, presence note, buddies list.
Mxie supports a range of operator groups and multiple levels of agent roles, and lets you log into multiple roles simultaneously. Zultys integrates voice, instant messaging, email, video, web conferencing along with office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. Zultys mxie desktop software, from what i can tell costs theres no mention of free where as shoretel provides personal communicator for no additional cost. Plantronics wireless headset integration with mxie softphone to provide answer disconnect control from the headset. May 06, 20 the zultys uc client application, called mxie, is natively supported on windows, mac and linux operating systems. It communications zultys mxie ideacom it solutions for. For people like me that dont have to budget to license all of this, register your phone as a softphone and enable softphone im support. Initial cost savings no large upfront investment by purchasing an office telephone system. The android mxie app will let you make voip calls if youre attached to a wireless connection with internet connectivity. Zultys is a manufacturer of voiceoverip communications systems for organizations with 1010,000 users. Enhanced features of zultys outlook communicator are compatible with zultys integrated contact center solution. Zultys technologies was founded in 2001 by iain milnes. Zultys mobile communicator app extends the awardwinning mxie unified communications desktop client to the mobile device, and gives employees on the go access to their corporate office to connect them as if they were in the office. Mar 2020 commandhubs hubdrop provides secure document exchange for staff working from home.
The mxreport client software is installed on the users pc. The mx is provisioned for video and the user has a web camera. Zultys delivers the most compelling featurerich enterpriseclass ip phone system available. Zultys products include ip phone switches, a wide variety of ip business telephones, web and audio conference solutions, contact center systems and unified communications solutions through a global network of zultys certified partners. With these commercial voip systems, you are always connected to your. This video shows the integration between zultys mxie and lyncskype for business unified communications clients. To register for zrc access, you will need to provide your corporate email address. Mxie is the software interface by which system users can access mx services. How to use the basic features of mxie so that you are productive. Mxie lies within communication tools, more precisely instant messaging. Zultys gives the user the freedom to tailor the deployment thats best for them. This release enhances and improves functionality for all zultys deployment formats as well as adding much sought after new features to the mx.
Mxies flexible design lets you support full contact center functions in addition to your daytoday call and front office needs. Mxreport is an advanced report writer software client running under microsoft windows that gives the user the ability to access the cdr fields, extract, analyze and report the data in customized report templates. Synchronize presence status between the two in both directions. Changing your presence on either device will change your presence on the other. Mxie is a single interface that is used regardless whether you are lo gging in as an individual or an operator, acd, hunt group, or inbound call center agent. Run the mxreport setup program to install the software on users pc.
When a user places a call through the application with it bound to the app it will just ring the users own extension. This increases your ability to multitask and handle overflow and priority calls. Zultys integrates voice, instant messaging, email, video, web conferencing and office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. Mxconference is fully integrated with the mxiedesktop unified communications client, and uses a simple management window to schedule, manage and launch audio conferences through basic pointandclick commands whether they are on demand or planned weeks in advance. This center contains sales and marketing materials to assist zultys reseller partners with the sales process. Zultys mobile communicator for android is a realtime unified communications mobility solution that provides mobile employees realtime access to their corporate zultys unified communication system. This pc program was developed to work on windows xp, windows 7, windows 8 or windows 10 and is compatible with 32bit systems. Additionally, synchronize your outlook calendar with the zultys mxie clients presence status to have your mxmeeting events appear within outlook and generate screen pop reminders and automatic presence status changes. Zultys mobile communicator integrates mobile workers into the corporate voice and unified communications ip phone system, providing critical functionalities such as realtime presence, realtime im and secure chat, single number contact, incoming call and im alerts, iphone mail integration that lets you email contacts right from zultys mobile. Welcome to the zrc zultys reseller center the central portal for authorized resellers only. Mxie software true unified communications through one software interface. I have run both security essentials and malware full scans and have come up with nothing. Learn how to perform common tasks and troubleshoot issues in this helpful guide.
Zultys mx series offers the mxie client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. This software was originally produced by zultys technologies. Find zultys software downloads at cnet, the most comprehensive source for safe, trusted, and spywarefree downloads on the web. The 5 most important steps to a successful mxie deployment during the installation of your new zultys phone system include the following steps. Sometimes this can be difficult because doing this by hand takes some knowhow related to windows internal functioning. Zultys mxie is a great way to manage your business communications.
Mxie controls all your calling functions and lets you call and be contacted at any phone you want through the mxconnect feature. Originally founded in 2001, zultys was a pioneer in voice over ip technology, being one of the first companies to deliver a truly sipbased pbx to the market. If you are looking for software downloads or technical information, please navigate to zultys knowledgebase system zkbs at zultys. Zultys voip systems are ideal for any southern california business thats looking for an allinone telecom system. You will find price lists, powerpoint presentations and many other materials to make your job easier.
I have never seen such a powerful backup done in that time. The zultys mxvideo solution has the following requirements. Zultys mxie media exchange interface for end users software is a desktop client application that manages all business communications functions. This is intended for new users of the software as a quick overview of basic functions and features.
As apples penetration has increased in the business community, mx release 8. I knew the theory, however seeing 100 phones connecting in seconds to the data center pbx, was literally crazy. Complete customization whether you are looking to just make calls from your computer, or are a contact center supervisor looking for a dashboard, you can completely control your experience. Zultys ip phone systems seamlessly scale up to meet a com.
How to use your zultys mxie business phone software. For the ultimate in ease and convenience, you can choose a fully hosted and managed zultys cloud services with packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations. Zultys zultys phone system, zultys mobile, zultys phones. Zultys mobile integrates mobile workers into the corporate voice and unified communication ip phone system, providing critical functionality such as realtime presence, realtime im and secure chat. Make calls via the zultys phone system from the lyncskype for business application. Zultys has out of the box support for sip with integrated sip gateway, which i thought meant you didnt need additional hardware. The 5 most important steps to a successful mxie deployment. The zip 36g is fully compatible with zultys award winning mxie unified communication application, allowing users to manage calls and messages directly from their computer. Mxie s flexible design lets you support full contact center functions in addition to your daytoday call and front office needs. You can also use mxie s internal softphone feature and turn your computer into your phone. Zultys mx series of ip phone systems seamlessly scale up to meet a companys growing communications needs, often without ever requiring any additional hardware. Switchvox software is a product of digium company while zultys mx system is a product of zultys company.
Uc, unified communications, mxie, zac, iphone, android, zultys. Ongoing cost savings you pay only for services and features on a peremployee basis. The zip 33g is fully compatible with zultys awardwinning mxie software and combines a graphical backlit display, 6 programmable keys, dual gigabit ethernet ports with power over ethernet poe and a dedicated headset port, in an easy to use, cost effective, business ip phone. A decade ago, business communications meant office telephones. Apr 09, 2012 this provides the basic setup and operation of zultys 7. Both switchvox and zultys mx system are deployable as hybrid, onpremise or as cloudbased. With zac zultys advanced communicator you can pull your team into the same virtual room. Layout options, address book, buddy list, user presence and notes, man.
Our awardwinning platform allows businesses to easily deploy a complete voice and unified communications solution to connect all of their offices and teams together through a highly survivable distributed network. Zultys mxie advanced training section 1by yiptel youtube. Please note zkbs and zrc require separate registration and login. Zultys offers enterprise class solutions like 1 unified communications, crm, call recording and archiving, seamless multisite integration, connectivity to all classes of network services from analog to sip trunking, high volume voice and web conferencing, and a worldclass user and admin interface. For the ultimate in ease and convenience, you can choose from one of our 3 available user packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations. Mxie has proven to greatly improve efficiency in the office. Home products unified communications mxie software. Zultys will use standard sip messaging which allows you to talk with mxie users. I am attempting to troubleshoot an issue with the mxie voice application. Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced its release version 12 for the awardwinning mx platform for on premises, virtualized and hosted solutions. Zultys mxvideo user licenses one time per user license, no recurring charges each user must have a zultys mxie client software license.
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